Learn how to reset a problem payment or invoice
Sometimes payments and the invoices that they are distributed to can get very messy. Over the years, a couple cases have arisen where the amount due that the system declares is not correct, based on breaking down the individual payments as they relate to the individual invoices. When you have located which payment or invoice is causing the discrepancy, there is a quick solution to resetting things.
If the distributions of a particular payment are not adding up, simply removing all distributions of the payment will reset the balances. Then redistribute the payment as needed.
If payments applied to one particular invoice are not adding up (an example being an invoice is marked as paid in full but the payment distributions do not support that), then remove all payment distributions to the invoice, which will reset the balances. Then redistribute payments to the invoice as needed.