How to send automated emails to customers related to auto suspension.

AS A FOLLOW-UP TO THE WEEKLY STATUS ARTICLE ON CUSTOMER AUTO SUSPENSION (6/25/2021), AUTOMATED EMAILS ARE NOW SENT TO PROMPTLY INFORM CUSTOMERS OF THEIR STATUS RELATED TO ACCOUNTS RECEIVABLE BALANCES

Auto susp email 1

AUTO SUSPENSION SCREEN

Auto susp email 2

Auto Suspension email customization screen:

Sent at the time customer meets suspension criteria
Body Part 2 is customizable by the affiliate
Auto susp email 5

Sample Auto Suspension email

Auto susp email 3

Reactivation email customization screen:

Sent at the time sufficient customer payment is received
Body Part 2 is customizable by the affiliate
Auto susp email 4

Sample Reactivation email